Troubleshooting interactions with Enterprise Content Management systems
From time to time, you might encounter some issues during interactions with Enterprise Content Management (ECM) systems. In most situations, you can successfully work around these issues.
Some known issues are:
- A connection cannot be established to an ECM system
- Operation parameters that are considered optional in Process Designer might be mandatory in some ECM systems
These issues are discussed in the following sections.
A connection cannot be established to an ECM system
A connection must be established through the Content Management Interoperability Services (CMIS) by using the web services protocol rather than the Atom protocol. When you add an ECM server, ensure that the context path specifies the path to the CMIS web services application on the server.
Operation parameters that are considered optional in Process Designer might be mandatory in some ECM systems
In Process Designer, the Content Management Interoperability Services (CMIS) specification is used to determine which operation parameters are marked as optional. However, parameters that are marked as optional might be mandatory for some ECM systems. You can consult your ECM system documentation to determine whether a parameter is optional or mandatory for your ECM system.