ESC_TEMPL_DESC view
Use this predefined database view to query multilingual descriptive data for escalation templates.
| Column name | Type | Comments |
|---|---|---|
| ESTID | ID | The ID of the escalation template. |
| LOCALE | String | The name of the locale associated with the description or display name. |
| TKTID | ID | The task template ID to which the escalation template belongs. |
| DESCRIPTION | String | A description of the task template. |
| DISPLAY_NAME | String | The descriptive name of the escalation. |