Additional restrictions when transferring escalation work items

Even though a user may be logged on to the client application with a role that is authorized to transfer work items, there may be additional restrictions on which type of work item may be transferred and to whom.

The following table shows who can transfer roles from one user to another.

Table 1. Authorized roles for transferring escalation work items.
Property name Caller's principal role
  Administrator Escalation Receiver Reader TaskSystemAdministrator TaskSystemMonitor
durationUntilRepeated Yes No No Yes No
durationUntilEscalated Yes No No Yes No
escalationTime Yes No No Yes No
name Yes No No Yes No