AIS does not refresh automatically in the Inspector view

When you run a business process definition (BPD) in IBM® Business Automation Workflow, the process status does not automatically update in the Inspector view. An Advanced Integration service can take some time to run, depending on the service implementation.

Even fast request and response services can seem to take a long time the first time they are called and the service is initializing.

Resolving the problem

If the process state in the Inspector view does not seem to progress, click the Refresh icon and wait for the Advanced Integration service call to complete and the BPD to resume. Click the Refresh icon again if necessary.

If the Advanced Integration service still does not complete, check with its implementation owner. The service might be waiting for something, such as a human task or an error to be fixed.