Installing a snapshot fails after message confirms installation

Installing a snapshot on IBM® Workflow Center has a message that confirms the snapshot is installed and then moments later issues a message claiming the installation failed.

You may see the following sequence of messages in Workflow Center when you are installing a snapshot. First you see Installation is progressing which is followed by Currently installed. After these messages comes another message Installation terminated with an exception.

This sequence can happen when you are using IBM Business Process Manager Advanced. During the installation of a snapshot on a workflow server, the content of the snapshot is first imported into the workflow server and then the advanced artifacts, such as SCA modules and libraries, are deployed to the workflow server if they are present. If this advanced deployment of a snapshot fails, you receive message CWLLG2163E, which indicates that the process application snapshot content is imported on the workflow server but advanced content failed to install. You can attempt to install the advanced content of the same snapshot again from the Process Admin Console by activating the snapshot.