Quick Start shortcut missing from Start Programs menu after successful installation of IBM BPM on Windows Server 2012 or Windows 8

After the successful installation of IBM Business Process Manager on Microsoft Windows Server 2012 or Windows 8, when you click Start > Programs > IBM > deployment_environment_name, the Quick Start shortcut might be missing from the displayed menu. Other user-specific shortcuts, such as the profile shortcuts, might be missing also.

This is a known issue with Windows Server 2012 and Windows 8. A fix is currently not available.

To resolve the problem, switch to the All Applications view in the Metro UI, where the shortcuts are available. On the Metro UI screen, right-click, then click All Applications.