Case Details pages

The Case Details pages include pages that case workers use to interact with specific cases. IBM® Business Automation Workflow provides two default Case Details pages, the Case Details page and the Case Details Form page.

Case Details page

The Case Details page is used for viewing or updating case properties.

By default, the Case Details page contains the widgets that are laid out as shown in the illustration.
An illustration of the default Case Details page, which is a tabbed page with the title Case Details. It includes the Case Toolbar widget across the top that spans the full width of the page. The Case Information widget displays at the left of the page, and the Properties widget is on the right. The Case Information widget includes three tabbed views: Documents, Activities, and History. The Timeline Visualizer widget displays at the bottom of the page and spans the full widget of the page. Case Toolbar widget Case Information widget Properties widget Timeline Visualizer widget
By default, when included on the Case Details page:
  • The Case Toolbar widget includes the following buttons: Add Custom Activity, Add Activity, Close, Comments, Create Package, Save, and Split Case. The Add Custom Activity button opens a menu that includes two options: New and Copy Existing Custom Task.
    Restriction: The Create Package button is included by default only for solutions that are created with version 5.2.1 Fix Pack 4 or later.
  • The Case Information widget displays the following tabbed views: Documents, History, and Activities.

Case Details Form page

The Case Details Form page is used for viewing or updating case properties in the Form widget instead of the Properties widget.

By default, the Case Details Form page contains the widgets that are laid out as shown in the illustration.
An illustration of the default Case Details Form page, which is a tabbed page with the title Case Details Form. It includes the Case Toolbar widget across the top that spans the full width of the page. The Form widget displays at the right of the page and the Case Information widget is on the left. The Case Information widget includes three tabbed views: Documents, Task, and History. Case Toolbar widget Form widget Case Information widget Timeline Visualizer widget
By default, when included on the Case Details Form page:
  • The Case Toolbar widget includes the following buttons: Add Custom Task, Add Activity, Close, Comments, Create Package Save, and Split Case. The Add Custom Activity button opens a menu that includes two options: New and Copy Existing Custom Activity.
  • The Case Information widget displays the following tabbed views: Documents, History, and Activities.