The Case Information widget provides incoming events to
handle the data that is received from other widgets.
Clear content event
| Description |
Clear the content in the Case Information widget. |
| Event ID |
icm.ClearContent |
| Payload |
null |
Filter History event
| Description |
Filter the entries on the History tab based
on the criteria that is specified in the event payload. |
| Event ID |
icm.FilterHistory |
| Payload |
- show
- A string that contains the label for the filter that determines
how much information is displayed in the History tab. By default,
the values are
Summary and All .
- showValue
- A string that contains the value for the filter that determines
how much information is displayed in the History tab. The valid values
are
Summary and All.
- forEntry
- A string that contains the label for the filter that determines
the category of items to be displayed in the History tab. The valid
values are
All , Case , Comments , Documents , Activities ,
and Folders .
- forValue
- A string that contains the filter that determines the category
of items to be displayed in the History tab. The valid values are
All, Case, Comments, Documents, Activities,
and Folders.
|
Receive new task event
| Description |
Display the case information for the case that is related to the activity in
the event payload. |
| Event ID |
icm.SendNewTaskInfo |
| Payload |
- taskEditable
- An icm.model.TaskEditable object that represents the activity that is to be
added.
- coordination
- An icm.util.Coordination object that is used
internally by the widgets in the same page.
|
Receive work item event
| Description |
Display the case information for the case that
is related to the work item in the event payload. |
| Event ID |
icm.SendWorkItem |
| Payload |
- workItemEditable
- An icm.model.WorkItemEditable object that represents
the work item for which case information is to be displayed.
|
Refresh event
| Description |
Refresh the tab that is specified in the event
payload. |
| Event ID |
icm.RefreshTab |
| Payload |
- tabId
- A string containing the identifier of the tab that is to be refreshed.
The valid values are: Documents, History, Summary, and Activities.
|
Select Case event
| Description |
Display the case information for the case that
is contained in the event payload. |
| Event ID |
icm.SelectCase |
| Payload |
- caseEditable
- An icm.model.CaseEditable object that represents
the case that is to be displayed.
|
Select folder event
| Description |
Open the case subfolder that is specified in
the event payload. |
| Event ID |
icm.SelectInitialFolder |
| Payload |
- folderPath
- A string containing the path to the selected case subfolder.
|
Select tab event
| Description |
Open the tab that is specified in the event
payload. |
| Event ID |
icm.SelectTab |
| Payload |
- tabId
- A string containing the identifier of the tab that is to be opened.
The valid values are: Documents, History, Summary, and Activities.
|
Send Case Information event
| Description |
Display the case that is specified in the event
payload. |
| Event ID |
icm.SendCaseInfo |
| Payload |
- caseEditable
- An icm.model.CaseEditable object that represents
the case that is to be displayed.
- coordination
- An icm.util.Coordination object that is used
internally by the widgets in the same page.
|