Assigning members to a workgroup in the Launch step

If you include a workgroup in an activity, you can have the case worker assign members to the workgroup in the Launch step.

About this task

Before you add a step that must be completed by members of a specific workgroup, you must have a step for a case worker to add users to the workgroup. You can add the action to edit the workgroup to the Launch step for the activity.
Restriction: You can edit the Launch step properties only for a discretionary activity.

Procedure

To assign members to a workgroup in the Launch step:

  1. Click Launchstep in the Launch Step lane.
  2. In the Step Properties section, select a workgroup from the list.
  3. Ensure that Read and Write is selected.
  4. Click OK.

Results

The case worker is prompted to assign a user or group to the workgroup when the activity starts.

What to do next

You can also use IBM® FileNet® Process Designer to display the workgroup field in the Launch Step in your case management application.