Indexing event logs for older case types to enable case health analysis of work items

IBM® Business Automation Workflow obtains information about overdue work items for a case type from the Content Platform Engine event logs. After you configure the target object store in your V5.3.3 environment, IBM Business Automation Workflow automatically indexes the event logs for the case types in new solutions. For solutions that were created before you configured the target object store, you must manually index the event log for each case type in your existing solutions and for any case types you subsequently add to the solutions. If you do not index the event logs, IBM Business Automation Workflow does not analyze the health of work items for these case types.

To index the event log for a case type to support case health analysis:

1. Log in to the Administration Console for Content Platform Engine.
2. Expand Object Stores, open your target object store, and expand Administrative > Workflow System > Isolated Regions > Event Logs.
3. For each case type, add an index to the event log.
   1. On the Indexes tab, click New.
   2. Enter a name for the index name.
   3. Select F_CaseFolder as the first key.
   4. Select F_EventType as the second key.
   5. Click OK and then save the index.