This topic applies only to the IBM Business Automation Workflow Advanced configuration.

Deploying case solution fails with NullPointerException

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This topic only applies to BAW, and is located in the BAW repository. Last updated on 2025-03-13 12:15

When deploying the case solution snapshot by using REST API, the deployment fails with NullPointerException and the following error is displayed:

FNRPA0949E An attempt to reindex case instances to Elasticsearch after a deployment has failed.

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When deploying the case solution snapshot by using REST API, the following error is displayed in IBM® Business Automation Workflow log:

com.ibm.casemgmt.intgimpl.deploy.DepLog > err() ENTRY org.apache.commons.logging.impl.Jdk14Logger@91e678fc com.ibm.casemgmt.intgimpl.deploy.SolutionDeployer

$SubHandlerContextImpl@933baa2d A0949E.DEPLOYMENT_ELASTICSEARCHINDEXING_FAILED

[2024-05-21T17:23:42.080+0000]

0000011e id=00000000 com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger > warn() ENTRY org.apache.commons.logging.impl.Jdk14Logger@91e678fc null java.lang.NullPointerException

at com.ibm.casemgmt.intgimpl.utils.PFSIndexerHelperLiberty.getRoleMembershipDetails

(PFSIndexerHelperLiberty.java:840) at com.ibm.casemgmt.intgimpl.utils.PFSIndexerHelperLiberty.initiatePartialIndexingOperation

(PFSIndexerHelperLiberty.java:159) at

com.ibm.casemgmt.intgimpl.deploy.SolutionDeployer.deploy(SolutionDeployer.java:287) at com.ibm.casemgmt.api.admin.DevelopmentSolution$ProcessPendingActivitiesWorker.process

(DevelopmentSolution.java:851) at com.ibm.casemgmt.api.admin.DevelopmentSolution$BackgroundActivitiesProcessor.execute(DevelopmentSolution.java:682) at com.ibm.casemgmt.intgimpl.BackgroundWorker$2.run(BackgroundWorker.java:116) at java.security.AccessController.doPrivileged(AccessController.java:783)

at javax.security.auth.Subject.doAs(Subject.java:570) at

com.ibm.websphere.security.auth.WSSubject.doAs(WSSubject.java:174) at com.ibm.websphere.security.auth.WSSubject.doAs(WSSubject.java:140)

at sun.reflect.GeneratedMethodAccessor230.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)

[2024-05-21T17:23:42.276+0000] 0000011e id=00000000

com.ibm.casemgmt.intgimpl.messages.Message <getText() RETURN

An attempt to reindex case instances to Elasticsearch after a deployment has failed..

This problem occurs when a user who is assigned a Case membership no longer exists in the Lightweight Directory Access Protocol (LDAP). To resolve this error, you need to delete the case membership permissions of the deleted user from the assignment table by using IBM Administration Console for Content Platform Engine.

Procedure

  1. Using IBM Administration Console for Content Platform Engine, go to Search > New Object Store search.
  2. Use the Assignment Base Class and retrieve the list of users.
  3. Verify the users who are deleted from LDAP.
  4. Select the users and delete by using bulk actions.