Changing the screen display resolution for Case Client and Case Builder
The default screen size for Case Client and Case Builder can be too large for small computer monitors with low resolution
(for example, 768x1080).
Symptoms
A scroll bar is displayed at the bottom of the screen.Causes
The default screen resolution assumes larger computer monitors with large screen resolution settings. Smaller computer monitors with low resolution require a horizontal scroll bar to view the entire application.Resolving the problem
Press Ctrl+minus sign key (-) to fit the entire application on a low resolution screen without the horizontal scroll bar.Note: This
workaround does not change the configured screen resolution; it changes the size of the application
within the browser.
This topic is shared by BAW, CP4BA. Last updated on 2025-03-13 12:15