This topic applies only to the IBM Business Automation Workflow Advanced configuration.

Assigning people to escalations

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This topic only applies to BAW, and is located in the BAW repository. Last updated on 2025-03-13 12:15
Use the Assign People tab of the properties area to specify the group of people that is notified should this escalation be executed.

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People assignment criteria
Use this field to choose the criteria for a query that will return the group of people who share the same permissions and will receive a new work item as notification that an escalation has fired.
The people assignment criteria that you see is determined by the contents of an XML file. This people assignment criteria file is a definition of queries to the user repository and the staff members that are resolved by those queries. See related tasks for how to change your people directory or modify the people assignment criteria.
Test
Click Test to choose a server, and check to see if the query will return an appropriate result. This button is available for all people assignment criteria except everybody and nobody, and requires at least one running Workflow Server to be defined in Servers view and all mandatory fields filled in.
If only one person qualifies, claim task automatically
This check box is only available when the Potential Owners authorization role has been selected. Enable it in cases when your people assignment query returns a single person, and you want this specific user to be automatically assigned the task in question. When the check box is clear, the user must actively claim the task.
Parameter table
Use this table to specify details like a group name and thus define the people that will be assigned by the selected criterion at run time. The value of the parameter can be changed by clicking into the value field and editing it, the names are all predefined in the XML file that contains your people assignment criteria definitions, and those that are mandatory will be marked with a *. You can use context assist for some of the values if you see the icon of a light bulb appear when you click the field. Press Ctrl+Space to launch context assist.
You can also specify replacement variables, and use parts of the task input or output message as values for the parameters. See Replacement variables and context variables for more information on this.