Developing case management applications with REST protocols

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This topic is shared by BAW, CP4BA. Last updated on 2025-03-13 12:15

You can use the REST protocols to incorporate workflow features in your custom application. You use the IBM® Business Automation Workflow REST protocol to access case-specific objects. You use the Content Platform Engine REST Service to access workflow-related aspects of tasks.

The REST protocols are provided for compatibility with previous releases of IBM Business Automation Workflow. If you are developing a new custom case management application, use the JavaScript APIs that are provided with IBM Business Automation Workflow and IBM Content Navigator.

Usage tip: A case activity was previously referred to as a task. To prevent breakage, the APIs are maintained unchanged, therefore you will notice the task terminology being used in some code snippets throughout this section.