Custom workflow activities
You can enable case workers to create custom activities for a case type. Case workers can
create custom workflow activities to address unexpected or one-time activities that are related to a
case, but which are not formally defined as part of the solution. For example, a case worker
determines that a document needs to be reviewed by a person who is not typically part of the review
team for a case.
To define the steps that are required to complete a custom workflow activity, Case workers use the custom activity editor in Case Client.
This topic is shared by BAW, CP4BA. Last updated on 2025-03-13 12:15