Service types in workflows
Learn about the types of services that you can model in your workflows.
The following types of services can be modeled in your workflows:
| Service type | Description | See... |
|---|---|---|
| Service flow | Use service flows to model services for business processes. | Creating a service flow |
| External service | Use external services to call services or applications that are external to
IBM® Business Automation Workflow. External
services are generated when you do one of the following:
|
Calling an external service |
| Automation service | Use automation services to call published automation services. | Workflow automation services |
| AI agent | Use AI Agents to call an AI agent built in IBM watsonx™ Orchestrate®. | Integrating AI agents |
| Application connector | Use application connectors to call an application such as Microsoft Exchange. | Integrating applications |
| Kafka service | Use Kafka services to provide a way for an external client to trigger a workflow. | Creating a Kafka service |
| REST service | Use REST services to provide a way for an external client to call into a workflow. You can also use REST services as automation services. | Creating a REST service |
| Web service | Use web service endpoints to provide a way for an external system to call into a workflow. | Creating a web service |
This topic is shared by CP4BA, CP4BASaaS. Last updated on 2025-03-13 12:15