Changing primary queue definitions after upgrade

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This topic only applies to BAW, and is located in the BAW repository. Last updated on 2025-03-13 12:15
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When you upgrade a solution from a previous version of IBM® Business Automation Workflow, Case Builder creates the primary queue value for the role by searching for the queue of the first in-basket with the CB_Inbasket attribute in the in-basket list that is associated to that role. The upgrade process might assign the same primary queue for different roles depending on the order of the in-baskets in the in-basket list and their CB_Inbasket attributes. If you want each role to have a unique primary queue, you must update the CB_PrimaryQueue attribute in IBM FileNet® Process Designer.

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You can view what primary queue value was created for each role during the upgrade in the application server log, which is named SystemOut.log for IBM Business Automation Workflow, or you can see the value in IBM FileNet Process Designer.

Procedure

To change the primary queue definition of a role:

  1. In a stand-alone IBM FileNet Process Designer, open the solution for editing the Content Cortex activity workflow.
  2. Click Views > Roles.
  3. Select the role name and open the Custom Attributes page to view the value set for the CB_PrimaryQueue attribute.
  4. Enter an existing queue name.
  5. Save and close the solution in IBM FileNet Process Designer.