Instance Details UI controls fail to render

Draft comment:
This topic only applies to BAW, and is located in the BAW repository. Last updated on 2025-03-13 12:15
If you created a process application in IBM® Business Process Manager V8.5.6 that contains one or more custom Instance Details UI controls, these controls might not display after you migrate to 26.0.0.0.
Symptoms include:
  • Instance Details UI controls fail to render in the browser. The browser console might have an error related to the coachViewHelper.js file.
  • IBM BPM has been migrated from V8.5.6 to IBM Business Automation Workflow 26.0.0.0.
  • The process applications with the client-side human services that contain the Instance Details UI controls were created in V8.5.6.

To solve the problem, add a dependency on the Responsive Coaches toolkit 26.0.0.0 to all process applications that have these custom Instance Details UI controls. Process applications created in V8.5.7 automatically have this dependency.