This topic applies only to the IBM Business Automation Workflow Advanced
configuration.

Resolving login errors

Draft comment:
This topic only applies to BAW, and is located in the BAW repository. Last updated on 2025-03-13 12:15
A log in error occurs upon logging in.

About this task

The login error message is as follows: Unable to process login. Check user ID and password and try again.
Note: Login errors occur only when administrative security is enabled and either the user ID, password, or both, are incorrect.

To resolve login errors, perform the following steps.

Procedure

  1. Click OK on the error message to return to the Login page.
  2. Enter the valid User ID and Password.
    • If passwords are case sensitive, make sure that Caps Lock key is not on.
    • Make sure the user ID and password are spelled correctly.
    • Check with the system administrator to be sure that the user ID and password are correct.
  3. Click Login.

What to do next

If you resolve the login error, you will now be able to log in to the business process rules manager. If the error is not resolved, contact your system administrator.