Administering your case management system
To administer your case management system, you complete tasks such as setting up project
areas, monitoring system performance, and modifying system wide configurations. You can also back
up, restore, or tune the system.
Restarting components in a single-server environment in your Business Automation Workflow environment on an AIX® or Linux® server. On a Windows server, the components restart automatically. Starting and shutting down the system Setting up project areas Configuring to create a project area Case Client , you must create JDBC data sources.Setting up target environments Case configuration tool or Case administration client to define and register the target environment. Depending on the solutions that you plan to deploy in the target environment, you might need to run additional configuration tasks.Enabling and disabling plug-ins for the IBM Business Automation Workflow desktop IBM® Business Automation Workflow loads selected plug-ins by default for the IBM Business Automation Workflow desktop and IBM Business Automation Workflow Case administration desktop. You can configure these desktops in the IBM Content Navigator administration desktop to change the plug-ins that are available for the desktop.Enabling favorites and sync Preparing a database for the case history store Enabling tracing Case Analyzer and Case History components in Business Automation Workflow , install and use the vwtool, which is part of Content Platform Engine Tools. Configuring or disabling the Activity Sweep Custom policy Enabling or disabling case health analysis IBM Business Automation Workflow , you can choose to enable or disable it as required.Monitoring system performance IBM Business Automation Workflow by using IBM System Dashboard for Enterprise Content Management .Backing up your system IBM Business Automation Workflow system so that you can more rapidly recover from the loss of data. Restoring your system Business Automation Workflow system by using your latest backups. Work with your backup administrator to understand the backup policy and the best way to perform the restore.Updating the Content Platform Engine client connector files Content Platform Engine , every time you update the version of the external Content Platform Engine , you must run the updateBPMExternalECM command to download the Content Platform Engine libraries on the workflow server.Storage area types Content Platform Engine stores content.Configuring a file store for an existing object store Modifying an existing configuration Updating an object store IBM Business Automation Workflow releases. You can also update an object store to fix problems, such as to re-create any required IBM Business Automation Workflow folders that were accidentally deleted.Synchronizing cases with solution data commands or the Case Manager REST protocol.Enabling the Browse view in the IBM Business Automation Workflow desktop IBM Business Automation Workflow plug-in and want users to be able to launch processes from the IBM Business Automation Workflow desktop, you must configure the desktop to display the Browse view.Enabling access to case solutions in the IBM Content Navigator desktop with Cases feature IBM Content Navigator Cases feature to select the solutions that can be accessed from a desktop.Configuring your environment to show display names in Case Client Business Automation Workflow environment with an external IBM Content Navigator , you can configure your environment to support by using the LDAP display name for users in widgets and search results in Case Client .Customizing the case package PDF file Tuning case management
This topic is shared by BAW, CP4BA. Last updated on 2025-03-13 12:15