Managing work

Workplace consolidates process and case work into one interface, enabling you to orchestrate, prioritize, track, and complete all work types in a unified view. Tasks, workflows, and cases share a consistent user experience. Managers can also oversee team workloads and performance through built‑in dashboards.

Tip: Accessing case instances in Workplace requires Process Federation Server (in federated environments) or Federated Data Repository (in nonfederated environments) be enabled, and also indexing of case instances in the Federated Data Repository. See Indexing case instances.