Process Portal limitations

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The following sections describe limitations that are associated with Process Portal. Browser restrictions are also included.

Security certificates must be accepted before logging in to Process Portal

When you first attempt to log in to Process Portal, a blank page with an error similar to the following one might occur:

The webpage at https://localhost:3001/Watson%20Translation?locale=en_US might be temporarily down or 
it may have moved permanently to a new web address.

The error occurs because you are using a self-signed SSL certificate, but have not configured the browser to allow the certificate yet. To fix the issue, you must accept all the security certificates from all the systems (Process Federated Server, Process Portal, and the back-end Business Automation Workflow) before the login. For each of these systems, open another tab in your browser, call the URL for that system, and then, when prompted, accept the self-signed certificate from that system. Then, refresh the first browser tab where the error occurred.

Truncated data field names in the Customize your view dialog

When you configure saved views in Workplace, you might notice truncated data field names in the Customize your view dialog. The field names come from aliases, which are generated from the data item names and have a maximum length. It can be expected that data field names that exceed the maximum alias length show up truncated in the dialog.

Users added through Team Bindings in the Process Admin Console are not listed in the Team Performance roster

Users defined in a group and individual users that are added on the Team Bindings page in the Process Admin Console are missing from the roster in the Team Performance dashboard.

Task modifications are not instantly reflected in the Process Portal task list

In a federated Process Portal, after you modify a task and immediately query the task list, you might not see the expected update in the task list. Task list queries are based on the Process Federation Server index. By default, the index takes 2000 ms (milliseconds) to update, which is reflected in the slight delay in updating the task list. Wait for the next auto-refresh or refresh the task list manually to see your update.

Functional IDs are listed in the Team Performance roster

In a federated Process Portal with multiple Business Automation Workflow systems, functional IDs are included in the roster section of the Team Performance dashboard, typically listed as Automation System Account. To avoid getting an error when you click an Automation System Account name from a different Business Automation Workflow system, ignore the Automation System Account users in the Process Portal Team Performance dashboard. If necessary, you can access the functional ID user from the Teams page in Workplace instead. See Managing work for teams with the Team Performance dashboard .

Browser restrictions

Process Portal works differently on some browser versions. For a list of the supported browsers, see the Detailed system requirements for a specific product External link opens a new window or tab .

All browsers

The browser Back button: The use of the browser Back button for navigating between dashboards is not supported in Process Portal. This issue is a permanent limitation; there is no workaround.

Google Chrome

Opening attachments on Android mobile devices: All supported versions of Google Chrome. You cannot open document attachments from the Stream for a process instance. This issue is a permanent limitation; there is no workaround.