The permission to create a case relationship is granted
by default to #AUTHENTICATED_USERS, meaning that anyone who can log
in can create a case relationship. To create a relationship between
two cases, a user must have view rights on both cases. The permission
to delete a case relationship is granted by default only to the administrator.
You can change these settings to match the requirements of your environment.
About this task
The default setting for CREATE_INSTANCE allows any user who
can log in to create a case relationship between two cases that the
user has view rights with. Also, the default setting for DELETE allows
only an administrator to delete a case relationship. If you want to
allow only certain users to create or delete case relationships, the
default settings might not be appropriate. You can change the permissions
on the case relationship class.
Procedure
To change the case relationship class permission:
-
Navigate to the Case Relationship class in the following
path in Administration Console for Content Platform
Engine: .
-
Click the Case Relationship class
and click the Security tab.
-
Change the CREATE_INSTANCE permissions:
-
In the list, select #AUTHENTICATED_USERS and click the Edit... button.
-
Clear the Create instance check
box, and make any other desired permissions changes, and click OK.
-
Click the Add... button to add
one or more groups to the list.
-
Add any required permissions, including Create
instance if appropriate, and click OK.
-
Change the DELETE permissions:
-
In the list, select #AUTHENTICATED_USERS and click the Edit... button.
Check the Delete check box to allow all
users to be able to delete case relationships, and make any other
desired permissions changes, and click OK.
-
Or, click Add to add one or more
groups to the list.
Add the required permissions, including Delete if
appropriate, and click OK.
This topic only applies to BAW, and is located in the BAW repository. Last updated on 2025-03-13 12:15