Opening pages using URLs

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This topic is shared by BAW, CP4BA. Last updated on 2025-03-13 12:15

You can create a URL that opens a specific solution page or work item page after you log in to Case Client.

About this task

By using a URL, you can open a solution page or the task details page that was created in Case Builder in the respective section of the Pages tab. For work items that use a workflow process, the URL can open the process task details adapter page.

Opening a specific solution page
Opening a Content Cortex process task page
Opening a workflow process task page

Opening a specific solution page

Edit online

You can create a URL that opens a specific solution page after you log in to Case Client.

About this task

The URL can open a solution page that was created in Case Builder in the Solution Pages section of the Pages tab. The URL can open only a static solution page that can be assigned to a role. The URL cannot open a dynamic solution page, such as a page that was created in the Case Details Pages section of the Pages tab.

The URL has the following format:

http://server_name:port_number/navigator/?desktop=baw&feature=Cases&tos=TOS03_ccp00010&solution=solution_prefix&page=page_ID&pageType=staticPage

solution_prefix: The prefix of the solution that you want to open.
page_ID: A unique identifier for the static solution page that you want to open.

Procedure

To create a URL that opens a specific solution page:

Determine the base URL of a solution by clicking the Test link in Case Builder. To find the Test link, hover the cursor over the solution on the Manage Solutions page.
For example, the base URL of a solution with a prefix of ABC123 has the following format:
```
http://MyServer:Port/navigator/?desktop=baw&feature=Cases&tos=TOS03_ccp00010&solution=ABC123
```
Add the following page information to the base URL: &page=page_ID&pageType=staticPage

To find the page ID, open the solution in Case Builder. The page ID is displayed in the Unique Identifier box in the Solution Pages section of the Pages tab.
For example, if you want a solution page with the MyWork page ID to open when users log in to Case Client, use the following URL:
```
http://MyServer:Port/navigator/?desktop=baw&feature=Cases&tos=TOS03_ccp00010&solution=ABC123&page=MyWork&pageType=staticPage
```

Opening a Content Cortex process task page

Edit online

You can create a URL that opens a specific Content Cortex process task page after you log in to Case Client.

About this task

The URL can open a Content Cortex task details page that was created in Case Builder in the Task Details Pages section of Pages tab.

The URL has the following format:

http://server_name:port_number/navigator/?desktop=baw&feature=Cases&tos=TOS03_ccp00010&solution=solution_prefix&queueName=queue_Name&wobNum=wob_Num

solution_prefix: The prefix of the solution that you want to open.
queue_Name: The queue that contains the step.
wob_Num: The work object number of the step.

Opening a workflow process task page

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You can create a URL that opens a details adapter page for a workflow process task after you log in to Case Client.

About this task

The URL can open a specific details adapter page that was created in Case Builder in the Task Details Pages section of Pages tab and configured for an activity with a workflow process.

The URL has the following format:

http://server_name:port_number/navigator/?desktop=baw&feature=Cases&tos=TOS03_ccp00010&solution=solution_prefix&taskId=task_Id

solution_prefix: The prefix of the page that you want to open.
task_Id: ID of the workflow process task.