Creating a timing interval for a business process

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This topic only applies to BAW, and is located in the BAW repository. Last updated on 2025-03-13 12:15
To enable process owners to analyze the amount of time that elapses between certain steps in a process, you can add tracking points to the business process definition (BPD) and then create a timing interval to capture the duration between the defined start and end points.

Before you begin

Do the following tasks before creating a timing interval:
  • Open the IBM® Process Designer desktop editor.
  • Enable autotracking
  • Add tracking points to the BPD
  • Create a tracking group to hold the timing interval data. Ensure that you add each tracking point to the tracking group that you create.

About this task

When you create a timing interval for the process, process owners can use the Process Performance dashboard in Process Portal to calculate the duration of a process, or compare the duration of several processes.

Procedure

  1. Open the desktop Process Designer (deprecated).
  2. Open a process application that contains a BPD.
  3. In the Designer library, expand Performance by clicking the plus icon, and then click Timing Interval from the list of components.
  4. Type the timing interval name in the Name field, for example, TimeToCompleteRequest, and then click Finish.
    The Timing Interval window opens in Process Designer.
  5. Define the timing interval.
    1. To add the start and end points for the timing interval, select the Add button in the Start Points and End Points panels.
    2. To indicate the binding calculation you want to use for the start and end points in the interval, select the Calculation Bound list in the Start Points and End Points panels.
  6. Click Save or Finish Editing.
    For details about declaring variables for the client-side human services, see Declaring variables

Results

Timing intervals are available in the Overview page of the Process Performance dashboard in Process Portal.