Configuring email for Workplace notifications for Business Automation Workflow on containers

To be notified when a new task is assigned to them or their teams, users can set up email notifications in Workplace. For the email notifications to work, you must first configure the email environment to send notifications.

Before you begin

If you want to restrict network access, you need to generate network policy files during installation and install the network policies on your cluster. For more information about installing network policies, see Configuring cluster security External link opens a new window or tab.

Procedure

To update the configuration file to enable the email notification for Workplace, complete the following steps.

  1. Compose an XML file with the following email properties:
    <server merge="mergeChildren">
    	<email merge="mergeChildren">
    		<!-- SMTP server that mail should be sent to -->
    		<smtp-server merge="replace">smtp.example.com</smtp-server>
         <mail-template>
            <process>externalmailprocesslink_{0}.html</process>
            <no-process>externalmailnoprocess_{0}.html</no-process>      
         </mail-template> 
    		  <valid-from-required merge="replace">true</valid-from-required>
    		  <default-from-address merge="replace">username@example.com</default-from-address>
    		  <send-external-email merge="replace">true</send-external-email>
    		  <send-email-notifications-to-list merge="replace">false</send-email-notifications-to-list>
    		  <send-email-notifications-async merge="replace">false</send-email-notifications-async>
    		  <send-in-federation merge="replace">true</send-in-federation>	
              <send-on-reassignment merge="replace">true</send-on-reassignment>
    	</email>
    </server>
    For more information, see Configuring email for task notification assignment.
  2. Apply the configuration changes:
  3. Save your changes.
  4. Wait for the operator to reconcile the changes.
  5. Optional: If you want to customize the sender's name in the email notification header, you can customize the name of the system user who created the task, typically the admin. To do that, specify a value for the userToCreateTask property, which represents the user ID that is set in the task's receivedFrom field and is assigned the admin role. For more information, see Security configuration properties.

Results

To receive email notifications, users can now enable the email notifications in the Workplace application.