Solution deployment fails due to a queue table limit

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This topic is shared by BAW, CP4BA. Last updated on 2025-03-13 12:15
Deploying a solution from Case Builder to the development target object store fails due to a database limitation.

Symptoms

You use Case Builder to deploy a solution, and receive an error message similar to the following message:
12/6/10 12:35:21 PM PST FNRPA0032E The solution cannot be deployed because 
the Content Platform Engine configuration document could not be found. See the following 
error: Too many user defined fields in queue table (limit of 220?), table 
name=DefaultWPCTable

Causes

The case management database has a limit of 220 columns per queue, and there is one queue for each role in-basket. Each property that you add to a case requires a column in the database. If you deploy multiple solutions with large numbers of properties to your test environment, you can exceed the column limit.

Once you reach the limit and receive the FNRPA0032E error message, you must reset the test environment to clear the tables. Resetting the test environment removes all of your deployed solutions and other data from the development target environment and reinitializes the isolated region.

Resolving the problem

To reset the test environment:
  • In Case Builder, click Actions > Reset Test Environment on the Manage Solutions page.
    Note: Resetting the test environment removes all the data from the development target environment, including any Content Cortex assets that you copied from your production environment and any assets you created outside of Case Builder to extend the solution design, such as search templates.