Additional restrictions when deleting escalation work items

Even though a user may be logged on to the client application with a role that is authorized to delete work items, there may be additional restrictions on which type of work item is authorized.

The following table shows the assignment reasons on an escalation instance that a specific role may delete.

Table 1. Escalation work items restrictions.
Caller’s principal role Assignment reasons
  Administrator Escalation Receiver Reader
Administrator Yes Yes Yes
TaskSystemAdministrator Yes Yes Yes