Troubleshooting business rule errors

You might receive errors that are related to business rules when you deploy or run IBM® Business Automation Workflow.

Symptoms

You receive errors that are related to business rules when you deploy or run IBM Business Automation Workflow.

Resolving the problem

To troubleshoot any errors that occur during deployment that might be due to business rules:
  1. Determine which business rules are the source of the problem by checking the workflow deployment log in Case Builder. Alternatively, you can validate each case type. For more details about the errors, see the Content Platform Engine server logs.
  2. Open each of the problematic business rules in the rules designer in Case Builder and fix any errors that are listed.

To troubleshoot any errors that might be due to business rules when you run IBM Business Automation Workflow, check the messages in the Content Platform Engine server logs. You can view all information and trace messages from the rule operations component in the Content Platform Engine trace log file (pesvr_trace.log) if the TRACE_CM trace option is enabled for Content Platform Engine. For information about configuring the Content Platform Engine trace log file options, see the trace External link opens a new window or tab topic in the IBM FileNet® P8 documentation.

Tip: You can specify one or more print actions in a rule so that the associated rule step returns the specified strings to the workflow in the return_value data field. The return value of the rule step can then be mapped to a data field that can be used by the next step in the workflow. The print statements are also included in the Content Platform Engine trace log if the TRACE_CM trace option is enabled for Content Platform Engine.