Case management in IBM Business Automation Workflow

IBM Business Automation Workflow simplifies the job of designing and building a case management system and provides a graphical user interface for case workers to easily manage cases. You can design a case management solution that is based on closely related cases and then deploy that solution into a production environment. Case workers can then complete work items associated with cases.

Before you enable the case features in Business Automation Workflow, you should ensure that you have a Business Automation Workflow license. If you are upgrading from IBM Business Process Manager (BPM) or IBM Case Manager, you must also upgrade your license to Business Automation Workflow.