Search widget
You use the Search widget to provide case workers with a way to search for cases based on selected property values.
The Search widget provides a basic search and an advanced search. Case workers can use the basic search to find cases based on a specific property value. Basic search searches across all case types. Case workers can use the advanced search to find cases in a specific case type or to narrow the search based on various properties.
You specify the properties that are available in the basic search and in the Advanced Search dialog box by configuring the Search view for the case type.
The Case List widget runs the search by using the criteria that is entered in the Search widget and displays the results.
You can edit the settings for the Search widget to select the case properties that are to be displayed by default in the Advanced Search dialog box.
Typically, searches are not case-sensitive. An exception is object store searches, which are case-sensitive by default. You can change this default search behavior and enable case-insensitive searches for object stores. For more information, see Setting case-insensitive search behavior for object store searches.
Case Client pages that include this widget by default
The Search widget is included on the Cases page.