Additional restrictions when transferring escalation work items
Even though a user may be logged on to the client application with a role that is authorized to transfer work items, there may be additional restrictions on which type of work item may be transferred and to whom.
The following table shows who can transfer roles from one user to another.
| Property name | Caller's principal role | ||||
|---|---|---|---|---|---|
| Administrator | Escalation Receiver | Reader | TaskSystemAdministrator | TaskSystemMonitor | |
| durationUntilRepeated | Yes | No | No | Yes | No |
| durationUntilEscalated | Yes | No | No | Yes | No |
| escalationTime | Yes | No | No | Yes | No |
| name | Yes | No | No | Yes | No |