Troubleshooting

If no installation fault is the cause of your problem, consider how your installation operates.

Troubleshooting installation

You can check how the installation of the IBM Business Automation Insights rolled out by consulting the operator log files.


Troubleshooting operation

Common problems
You observe that the expected events don't flow to Kafka or they do flow but do not display in dashboards.
Causes
The causes are most probably with Kafka, with the OpenSearch pods or security policy, or with the Flink jobs.
Solutions
Go to the troubleshooting page for your event emitter under Troubleshooting IBM Business Automation Insights on Kubernetes, in particular to one of the Troubleshooting Apache Flink jobs or Troubleshooting IBM Business Automation Insights on Kubernetes pages.

Troubleshooting Business Performance Center

If you encounter unexpected behavior when you work with dashboards and charts, see Troubleshooting dashboards and charts.