Step 2. Create a dashboard

Next, create a dashboard that contains the charts that you need to monitor the processes the Human Resources (HR) department carries out.

About this task

In the following procedure, you learn to create a dashboard and then charts for a metric, a KPI, and a period metric. You also learn how to customize a monitoring source with filters.
  1. Create the dashboard
  2. Create a pie chart showing a simple value
  3. Create a bar chart showing an average time
  4. Create a gauge chart showing a threshold
  5. Saving time by customizing the monitoring source
  6. Results

Create the dashboard

Before you can create charts, you must first create the dashboard for monitoring the hiring process.

Procedure

  1. From the Dashboards tab, select Create.
  2. Enter the following name: Hiring Process
  3. Enter the following description: Monitor the hiring process, which covers submitting, approving, and routing job requisitions to the Human Resource (HR) department.
  4. Select Save to display an empty workspace where you will create charts.

Create a pie chart showing a simple value

In the Hiring Process dashboard, create a chart that displays the number of open positions per location.

Procedure

  1. Select Chart+.
  2. Select Metric and give it the following name and description.
    Name: Open positions by location
    Description: Job openings around the country.
    Tip: Here, you select a metric measurement because this type of measurement typically displays simple values.
  3. Click Create.

    The Create button becomes available only after you have given the chart a name.

  4. From the Monitoring source list, select Workflow (BPMN) - ALL.
    The monitoring source is the data set (data type and domain) that you want to view in the chart.
  5. Under Aggregation, from the Function list, select Count.
  6. Under Group by, click the + sign (Add a group tooltip), and then from the Grouped by list select Location (data > aEmpRequisition121381434563922) - (keyword).
  7. Select the Pie icon in the preview area: pie chart
  8. Go to the Filters tab and add the following filters by selecting from the Data item, Operator, and Value predefined lists.
    processApplicationName - (keyword) = Hiring sample
    processInstanceId - (keyword) is defined
    type - (keyword) = process
    Tip: Hover the pointer over an item in the Data item menu to see the full filter name.
  9. Go to the Visualization tab, and then enter City name in the Unit field.
  10. Select Done to save your chart and return to the dashboard.

Results

The pie chart displays, with a key next to it.

Create a bar chart showing an average time

Create a bar chart that displays the average time that it took to complete an activity in the hiring process.

Procedure

  1. In the Dashboard window, which now displays the pie chart, click Chart+.
  2. Select Period metric and enter the following name and description, and then click Create.
    Name: Average process duration
    Description: The average time it took to complete a task in the hiring process.
  3. From the Monitoring source list, select Workflow (BPMN) - ALL.
  4. Under Aggregation, from the Function list, select Average.
  5. From the Data item list, select waitDuration - (long).
  6. Under Group by, select Add a group and then select name - (keyword).
  7. Select the Bar icon in the preview area: bar chart icon
  8. Select a time interval that interests you.
    Select Hourly.
  9. Go to the Filters and predictions tab and define the following filters by selecting from the Data item, Operator, and Value predefined lists.
    processApplicationName - (keyword) = Hiring sample
    processInstanceId is defined
    type - (keyword) = userTask
  10. Go to the Visualizations tab and define the X-axis and Y-axis.
    X-axis: Start time
    Y-axis: Duration
  11. Select Done to save your chart and return to the dashboard.

Results

The bar chart displays the time that it takes to complete process activities, such as finding candidates for a position, reviewing position requests, and submitting position requests.

Create a gauge chart showing a threshold

Create a gauge chart that shows the number of completed processes with respect to a target.

Procedure

  1. In the Dashboard window, which now displays the pie chart and the bar chart, click Chart+.
  2. Select KPI, enter the following name and description, and then click Create.
    Name: Completed processes
    Description: The number of completed processes against expectations.
  3. From the Monitoring source list, select Workflow (BPMN) - ALL.
  4. Under Aggregation, select Count.
    Tip: You cannot add more than one aggregation to a KPI or period KPI measurement.
  5. Create a target plus sign to add a target.

    You can create one or more targets for a given chart, depending on its type and the business data that you need to monitor. On the chart, targets are represented as a dotted line that shows the limit. "Dotted line representing a target in a KPI chart"

  6. Set the target label to On track with a value of 150.
  7. From the Business goal list, select Hiring process.
    This is the goal that you create in Step 1: Creating a goal.
  8. Go to the Filters tab and create the following filters.
    processApplicationName - (keyword) = Hiring sample
    processInstanceId - (keyword) is defined
    type - (keyword) = process
    state - (keyword) = Completed
  9. Go to the Visualization tab and enter a max of 400. Leave the min at 0. You can also set the unit label to read Completed processes.
  10. Go to the Thresholds tab to set the required thresholds and ranges for the gauge chart.
    1. Create a threshold with the name Lower threshold and set its value to 100.
    2. For Lower threshold, create a range that is named Poor with an end value of 100.
    3. For Lower threshold, create a range that is named Great with an end value of max.
    4. Create a threshold named Upper threshold with a value of 200.
    5. For Upper threshold, name the range Amazing.
      The legend is automatically updated in the chart preview area.
    6. Optional: Default colors are assigned to each range. You can adjust the color of each range in a way that helps you quickly read the chart.

      For example, you can set the Bad range to red.

    Tip: You can create an alert for a KPI that has a threshold. Try it out! For more information about alerts, see Setting up alerts.
  11. Optional: In the preview area, change the chart type from gauge (radial) radial gauge to gauge (linear): linear gauge
  12. Select Done to return to your dashboard.

Saving time by customizing the monitoring source

Now, you learn how to customize the monitoring source so that you do not need to define the same filters again manually for each chart.

About this task

In step 8 for the metric chart, in step 9 for the period metric chart, and in step 8 for the KPI chart, you define filters on the process application name and process instance identifier of the Workflow (BPMN) - ALL monitoring source. These filters are common to all three charts. Therefore, you can define them in a user-defined monitoring source.

Procedure

  1. From the Monitoring sources tab, click Create.
  2. Enter a unique name for the monitoring source, for example User-defined monitoring source for Hiring Process charts.
  3. For Top-level, select Workflow (BPMN).
  4. For Scope, select ALL.

    The Filters option and the Done button become available.

  5. Define the following filters.
    processApplicationName - (keyword) = Hiring sample
    processInstanceId - (keyword) is defined
  6. Click Done.

What to do next

You can edit or create charts in the dashboard that uses this user-defined monitoring source. At the chart level, you need to define only the filters that are not defined at the level of the user-defined monitoring source. For the full procedure, see Creating your own monitoring sources.

Results

About this task

You now have a dashboard that contains charts and a goal.
  • Metrics
  • Period metrics
  • Key performance indicators (KPIs)
Note: You can view your charted data in a table by choosing Switching to table view from the Chart options local menu local menu.

And you know how to associate a chart with a goal. That's all there is to it!

In the next step, you will learn a few tips and tricks for working in Business Performance Center.