Configuring Tableau to render on Firefox

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Configure Tableau to render on Firefox by using TSM (Tableau Services Manager).

About this task

On Firefox, Tableau does not display when you run it or embed it on a Storyboard page in Analytics Content Hub. Every browser handles errors and exceptions differently. Tableau sends a message to Chrome, which continues with the request. However, Firefox doesn't process the request and does not render Tableau in Analytics Content Hub. You can configure Tableau by using TSM's gateway.public.host configuration property so that you can access Tableau on Firefox. For more information about the gateway.public.host configuration property, see TSM configuration set options .

To set the Tableau gateway.public.host

Procedure

  1. Start the TSM CLI (Command Line Interface) in a Windows command prompt with an account that is a member of the Tableau Administrators group.
    Attention: Do not use PowerShell to run TSM commands.
  2. Verify the current gateway.public.host value by typing tsm configuration get --key gateway.public.host. The correct value is tableau.dev-cognos-analytics.cloud.ibm.com.
  3. Set the correct Tableau URL by typing tsm configuration set --key gateway.public.host --value tableau.domain.com.
    Note: Replace tableau.domain.com with the correct value that depends on your Tableau environment.
  4. Restart the Tableau server to see the change.

    The Tableau content is accessible on Firefox.