Inbox View

The Inbox View page contains a list of interchanges that your mailslot has received from your trading partners.

The Inbox View page enables you to do the following tasks:

• View interchange detail, including EDI data for a specific interchange control number.
• Change the status of an interchange, if authorized, to Picked Up, Available, Dialing, or Dialed. For more information, see Changing interchange status.
• Users set up with a protocol that allows File Upload or File Download will have a different Inbox View than the view described in this section. For more information about File Upload or File Download, see File Upload/Download.

When using the Inbox View page, consider the following:

• You cannot change the status of an interchange if your user account is set up with read-only access.
• To navigate among the records that display as a result of a search, you can click Page Down and Page Up.
• Sterling Document Tracking initially displays records according to your profile setup.
• You can display data up to 35 days old. Enter date and time range criteria for the number of days you want to display data.
• An informational message above the table displays to indicate the number of records available. For example:
  • The message Record 1 - 8 of 96+ indicates the initial page of the results is displaying records 1 through 8 of the first 96 records that match your search criteria.
  • The plus sign (+) indicates that once you reach records 89 through 96, you can click Page Down to access more records that match your search criteria.

    For example, if a total of 170 records matched your sort criteria, clicking Page Down after viewing records 89 through 96 displays a message indicating Record 97 - 104 of 170. If a total of 200 records matched, the informational message Record 97 - 104 of 192+ displays after clicking Page Down (since records are returned in groups of 96).