| BCXQCAS0001EUSER_HAS_NO_ACCESS |
User does not have access |
This user does not have access to perform this action on this resource. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0002ENO_PROPERTY_FOUND |
Missing property: [property] |
This property was not included in your request. |
Provide a value for property [property]. |
| BCXQCAS0003EUNSUPPORTED_REQUEST_TYPE |
Unsupported request type |
This request type is not supported. |
Provide a valid request type. |
| BCXQCAS0004EINITIALIZE_COUCHBASE_DRIVER_ERROR |
Unable to initialize Couchbase driver |
The service is unable to initialize the Couchbase driver or connect to the database. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0005ESERVICE_SHUTTING_DOWN |
Service shutting down |
This message is for informational purposes only. |
The service is shutting down. |
| BCXQCAS0006ENO_PASSWORD_PROVIDED |
No password provided |
No password was provided. |
Provide a password to authenticate. |
| BCXQCAS0007ENO_USERNAME_PROVIDED |
No username provided |
No username was provided. |
Provide a username to authenticate. |
| BCXQCAS0008EUSERNAME_NOT_FOUND |
Username not found |
This username was not found. |
Provide a valid username and retry the request. |
| BCXQCAS0009ENO_AUTH_HEADERS_PROVIDED |
No authentication headers provided |
No authentication headers were provided. |
Provide authentication headers. |
| BCXQCAS0010EINCORRECT_NUM_OF_BEARER_TOKENS |
Only one bearer token required |
An incorrect number of bearer tokens was provided. Only one is necessary. |
Provide only one bearer token. |
| BCXQCAS0011ENO_CC_LOGIN_TOKEN |
No Customer Center login token provided |
No Customer Center login token was provided in the request. |
Provide a Customer Center login token. |
| BCXQCAS0012EPARSING_MESSAGE_ISSUE |
Issue parsing message |
An error occurred while parsing this message. |
Ensure that the message was formatted correctly. |
| BCXQCAS0013ECREATE_EXISTING_DOCUMENT_ERROR |
Document name already exists |
The service was unable to create this document because a document with this name already
exists. |
Create a document with a name that has not already been used. |
| BCXQCAS0014EHANDLING_MESSAGE_ISSUE |
Issue handling message |
An error occurred while handling this message. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0015EERROR_CONNECTING_TO_QUEUE |
Issue connecting to queue |
The service was unable to connect to the queue. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0016EUNABLE_TO_OPEN_COUCHBASE_BUCKET |
Unable to open Couchbase bucket |
The service was unable to open the specified Couchbase bucket. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0017EMESSAGE_TYPE_NOT_TEXT_MESSAGE |
Message not of type TextMessage |
The provided input message was not of the type TextMessage. |
Check the message type. |
| BCXQCAS0018ETENANT_NOT_FOUND_FOR_DOCUMENT |
Tenant with company ID not found |
A tenant with company ID [ID] was not found for [resource] [resource ID]. |
Provide a valid company. |
| BCXQCAS0019EERROR_CREATING_BUSINESS |
Error creating business |
An error occurred while creating business [business]. |
Verify that the business alias does not already exist. If the problem persists, contact IBM
Support. |
| BCXQCAS0020EVALIDATION_ERROR_FINDING_BUSINESS |
Validation error while finding business for tenant |
A validation error occurred while finding business [business] for tenant [tenant]. |
Ensure that the provided tenant is correct. |
| BCXQCAS0021ENO_BUSINESS_ALIAS_FOUND_FOR_TENANT |
Business alias not found for tenant |
No business with business alias [alias] was found for tenant [tenant]. |
Provide a valid business alias for tenant [tenant]. |
| BCXQCAS0022EERROR_UPDATING_BUSINESS |
Error updating business |
An error occurred while updating business [business]. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0023ERECEIVED_USER_MESSAGE_STALE_LASTUPDATEDATETIME |
User already updated |
An update for this user with a more recent timestamp has already been processed. |
The update with the older timestamp will be ignored. No action is necessary. |
| BCXQCAS0024ERECEIVED_COMPANY_MESSAGE_STALE_LASTUPDATEDATETIME |
Company already updated |
An update for this company with a more recent timestamp has already been processed. |
The update with the older timestamp will be ignored. No action is necessary. |
| BCXQCAS0025EVALIDATION_ERROR_FINDING_ROLE |
Validation error while finding role for tenant |
A validation error occurred while finding role [role] for tenant [tenant]. |
Ensure that the provided tenant is correct. |
| BCXQCAS0026EUSER_ROLE_NOT_SUPPORTED |
User role not supported for tenant |
User role [role] is not supported for tenant [tenant]. |
Provide a supported user role. |
| BCXQCAS0027EMESSAGE_ID_NOT_FOUND |
Message ID not found |
The message with ID [ID] was not found. |
Provide a valid message ID. |
| BCXQCAS0028ERESOURCE_NOT_FOUND |
Resource not found |
[Resource] [resource ID] was not found. |
Provide a valid resource. |
| BCXQCAS0029EUNABLE_UNMARSHAL_MESSAGE |
Unable to unmarshal message |
An error occurred while unmarshaling this message. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0030EAUTHENTICATION_LISTENER_MESSAGE_ERROR |
Authentication listener message parsing or validation error |
An error occurred while parsing this message. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0031ENON_EXISTING_TENANT_BUSINESS_MESSAGE |
Received business message for tenant that does not exist |
A message for this business does not exist for this tenant. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0032ENO_USER_TENANT_FOUND |
Tenant ID not linked to tenant |
Tenant ID [ID] was not linked to this tenant. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0033EERROR_ACQUIRING_SSO_SERVICE |
Error acquiring SSO service |
An error occurred while acquiring this SSO service. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0034ESSO_CALL_NO_TICKET |
SSO authentication call did not return ticket |
This SSO authentication call did not return a ticket. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0035ESSO_BAD_ACCOUNT_STATUS |
Bad account status received from remote SSO call |
The account status received a bad account status return: [return]. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0036ESSO_FAILED_TO_DELETE_TICKET |
Failed to delete ticket |
An error occurred while deleting this SSO ticket. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0037ESSO_USER_NO_APP_ACCESS |
User does not have access to log in |
The user does not have access credentials to log in. |
If the problem persists, contact IBM Support. Verify whether user has access to the
application in Customer Center. Then, if the user does have the expected access, escalate to
L3. |
| BCXQCAS0038ESSO_UNRECOGNIZED_USER |
Unrecognized Customer Center user |
This Customer Center user is not recognized. User bases are likely out of sync. |
If the problem persists, contact IBM Support. Verify whether user has access to the
application in Customer Center. Then, if the user does have the expected access, escalate to
L3. |
| BCXQCAS0039ESSO_NO_SERVICE_ACCOUNT |
Could not log in to Customer Center as service account |
The authentication service was unable to log in to Customer Center as this service
account. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0040EPERMISSION_INVALID_ACTION_TYPE |
Invalid action type: [type] |
The action type specified in this message is invalid. |
Provide a valid action type. |
| BCXQCAS0041ECREATE_NO_TENANTID |
Provided entity does not have a Tenant ID |
The provided entity must have a Tenant ID. |
Provide a Tenant ID. |
| BCXQCAS0042EMM_COMPANY_TYPE_NOT_SUPPORTED |
Customer Center company type not supported for company |
The company type [type] is not supported for company [company]. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0043EMM_APP_NOT_SUPPORTED |
Customer Center not registered for application |
Customer Center [resource type] [resource ID] is not registered for application
[application]. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0044EIGNORE_DELETE_PENDING_STATUS |
'Delete Pending' status being ignored |
The 'Delete Pending' status is being ignored for [resource type] [resource ID]. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0045ESET_INVALID_STATUS |
Unable to set status to 'invalid' |
The resource [resource] [resource ID] cannot be set to 'invalid.' |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0046EGENERIC_UNAUTHORIZED |
Authorization failure |
The provided credentials could not be authorized. |
Verify that the provided credentials are valid. |
| BCXQCAS0047EUSER_NOT_AUTH_FOR_ACTION |
User not authorized for action on resource |
This user does not have permission to perform this action on this resource. |
If the problem persists, contact IBM Support. Escalate to L3. |
| BCXQCAS0048ENO_VALID_JSON_INPUT |
No valid JSON input provided |
Login cannot be completed because no valid JSON input was provided. Either no input was
provided, or the input was invalid. |
Provide valid JSON input. |
| BCXQCAS0049EPERMISSION_INVALID_RESOURCE_TYPE |
Invalid resource type: [type] |
The resource type specified in this message is invalid. |
Provide a valid resource type. |
| BCXQCAS0050EPERMISSION_INVALID_ROLE_TYPE |
Invalid role type: [type] |
The role type specified in this message is invalid. |
Provide a valid role type. |
| BCXQCAS0051EPERMISSION_ROLE_TYPE_NOT_ALLOWED |
User not in role type: [type] |
This user does not belong to this role type. |
Provide a role type to which the authenticated user belongs. |
| BCXQCAS0052ENO_RESOURCE_TYPE_PROVIDED |
No resource type provided |
No resource type was provided. |
Provide a resource type for which to check permissions. |
| BCXQCAS0053ENO_ACTION_TYPE_PROVIDED |
No action type provided |
No action type was provided. |
Provide an action type for which to check permissions. |
| BCXQCAS0054ENO_RSA_USERNAME |
No ‘rsaUsername’ provided |
No ‘rsaUsername’ was provided for Customer Center RSA authentication, so login cannot be
completed. |
Provide a valid ‘rsaUsername.' |
| BCXQCAS0055ENO_RSA_PASSCODE |
No ‘rsaPinPasscode’ provided |
No ‘rsaPinPasscode’ was provided for Customer Center RSA authentication, so login cannot be
completed. |
Provide a valid ‘rsaPinPasscode.’ |
| BCXQCAS0056ENO_ACCOUNT_TICKET_ID |
No 'accountTicketId' provided |
No 'accountTicketId' was provided for Customer Center RSA authentication, so login cannot be
completed. |
Provide a valid 'accountTicketId.' |
| BCXQCAS0057EBAD_RSA_PASSCODE_OR_USERNAME_OR_ACCOUNT_TICKET_ID |
Invalid 'rsaUsername,' 'rsaPinPasscode,' or 'accountTicketId' provided |
An invalid 'rsaPinPasscode,' 'rsaUsername,' or 'accountTicketId' was provided. |
Provide a valid 'rsaUsername,' 'rsaPinPasscode,' or 'accountTicketId.' |
| BCXQCAS0064EINVALID_RESOURCE |
Invalid resource value |
Provided resource value [value] is invalid. Valid values are [values]. |
Provide a valid resource value. |