Searching for Events

Using the Event Viewer, a user can search for events or transactions and obtain event summary details through the simple and advanced search options.

About this task

You can perform either a simple search or an advanced search by using multiple parameters to refine your search. Depending on the requirement of your search, you can do the following:
  • Indicate whether you want to search the event records in the live tables or in the history (archived) tables.
  • Select date ranges and time ranges.
  • Specify additional parameters to refine the search results.
The following procedure helps you search the event records and obtain an event summary that meets your search criteria:

Procedure

  1. Log in to Sterling B2B Integrator EBICS Client.
  2. From the Viewers menu, select Event viewer.
  3. Complete the information pertaining to searching for events in the following table:
    Field Description
    Search location Required. Select the appropriate search location. The options are:
    • Live tables: This option is selected by default. When this option is selected, events are searched in the live tables (current) database.
    • Restore tables: When this option is selected, events are searched in the restore database.
    Start date Required. The current date by default is populated in this field based on the timezone specified while configuring the user. Click the Start Date field to view the calendar and select the start date from the calendar.
    End date Required. The current date by default is populated in this field based on the timezone specified while configuring the user. Click the End Date field to view the calendar and select the end date from the calendar.
    Event type Optional. Select an appropriate event type from the drop-down list. The available event types are:
    • All (default)
    • Info
    • Warning
    • Error
    • Critical
    User ID Optional. From the drop-down list, select the user ID of the EBICS Client user who initiated the order related to the event you are searching for. This option is not available for a user with the role and permissions of EBICS Client user.
    Start time Required. The default system time is displayed in the field based on the timezone specified while configuring the user. Click the Start time field to select the start time.
    End time Required. The default system time is displayed in the field based on the timezone specified while configuring the user. Click the End time field to select the end time.
    Sort by Optional. You can sort the search results based on the following options:
    • Datetime (default)
    • Event type
    • Event code
    • Order type
    • Order ID
    You can also sort the search results in an ascending or descending order. Select the ASC or DSC option from the drop-down list. DSC is the default option.
    Refresh rate Optional. Using the up or down arrow, specify the frequency at which you want the search results to refresh.
    Refresh icon Optional. By default, refreshing of the search results is disabled (Off). Click the refresh icon to enable the refreshing of the search results (On).
  4. Click Search. The events summary is displayed in a tabular format, which is as follows:
    Field Description
    Event Code Click the event code link to view the event details.
    Event type The type of event that is generated is displayed. The available event types are:
    • All
    • Info
    • Warning
    • Error
    • Critical
    Event Name The event name is displayed.
    Timestamp The date and the time when the event was generated is displayed.
    Order type The order type for which the event was generated is displayed.
    Order Seq ID The order sequence ID of the order for which the event was generated is displayed. Click the order sequence ID link to view the order details.
    Note: An EBICS Client admin and EBICS Client operator cannot view the order document link in the Order Details page. The document link is displayed only for an EBICS Client user.
    Order ID The order ID of the order for which the event was generated is displayed. Click the order ID link to view the order details.
    Note: An EBICS Client admin and EBICS Client operator cannot view the order document link in the Order Details page. The document link is displayed only for an EBICS Client user.
    User ID When an EBICS Client admin initiates an event search, the user ID of the EBICS Client user responsible for triggering the event, such as, submitting an order, changing order configuration, is displayed. When an EBICS Client user initiates an event search, the user ID of the user who initiated the search is displayed.
  5. Click Reset to clear the event search parameters. Resetting the search parameters does not clear the previous search results.