Support for Multiple Languages

The Sterling B2B Integrator user interface supports several languages. A portion of the online documentation is also available in multiple languages.

The product can display the user interface in the following languages by updating your internet browser language settings:
  • Arabic (myFileGateway only)
  • Danish (myFileGateway only)
  • Dutch
  • English (United States)
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Norwegian (myFileGateway only)
  • Polish
  • Portuguese (Brazilian)
  • Simplified Chinese
  • Spanish
  • Traditional Chinese
  • Turkish (myFileGateway and Sterling File Gateway only)
Four of these languages involve expanded Unicode character sets:
  • Japanese
  • Korean
  • Simplified Chinese
  • Traditional Chinese
Note: Sterling B2B Integrator is designed to work with Latin-based English only input. The use of any other type of input may have uncertain results and is not supported.

Required Fonts

The implementation of these languages in your environment may require the addition of new Unicode fonts on your server:
If... then...
Sterling B2B Integrator is on a server that already supports these languages, you do not need to install any additional fonts.
you are installing on a server that is only setup for the Latin alphabet and you have users who need to view the Sterling B2B Integrator user interface in any of the Asian languages, you need to have the fonts for these languages installed.

To test this, create a user with one of the other languages and set up their browser to use that language as its primary language. Log in to the system and review the user interface. If you see a mixture of English and the new language, your configuration is not correct. You will need to verify the browser is setup correctly and review the fonts installed on the server.

The installation of additional fonts/languages on the server should be done in coordination with your technical support team. Be sure to include a Unicode Sans Serif font on your server.

Note: While multiple languages are supported, a user account should be configured to use only one language to avoid user interface display issues.