Scenario 8 - Monitoring with Sterling B2B Integrator

Use the following procedure to monitor your business process with Sterling B2B Integrator:

About this task

Procedure

  1. From the Business Process menu, select Monitor > Advanced Search > Business Processes.
  2. In the Search Using Business Process Name pane, select your business process in the Business Processes list and click Go!.

    The Monitor page displays the following information:

    Label Description
    Status Status of the business process—a green traffic light signals a successful execution
    ID The business process ID number
    Name The business process name
    State The current state of the business process

    If the Status indicates unsuccessful execution, refer to Troubleshooting.

  3. Click the ID number to see details about the business process execution.

    The Business Process Detail page displays the following information for each step:

    Label Description
    Step The business process step number
    Service The Sterling B2B Integrator service name used in the step
    Status The status of the step
    Advanced Status Additional status information
    Started The time and date the step started
    Ended The time and date the step ended
    Status Report A link to the status report for the step
    Document A link to documents in use by the step
    Instance Data A link to process data for the step
  4. The Status for the Connect:Direct Server Submit Service is Success. This indicates only that the Sterling Connect:Direct process was successfully submitted. It does not provide a completion status for the process. You must use the Sterling Connect:Direct Statistics to verify completion status for the process.
  5. The last step in the Business Process Detail is the Connect:Direct Server End Session Service. The Status for this step indicates that it successfully closes the Sterling Connect:Direct session.
    Note: You can also monitor your business processes from the Business Processes menu by navigating to Monitor > Advanced Search > Documents or Monitor > Advanced Search > Communication Sessions.