Adding user permissions

You can set user permissions to add access to view or modify mailboxes and messages for a Global Mailbox user. By adding permissions from the User Explorer page of the Global Mailbox management tool, you can assign permissions to a Global Mailbox user for multiple mailboxes.

Before you begin

Users must exist in the application. The user name is defined in the application and is associated with the permissions in Global Mailbox.
Important: The UserPurgeJob runs weekly at 2:00 AM (local time of the data center where the initial Global Mailbox node is installed and on the day of the week it is installed). Any new Sterling B2B Integrator user that is granted a virtual root and permission to Global Mailbox must exist in all data centers before the UserPurgeJob runs. If a user is not created or imported in other data centers before the UserPurgeJob runs, the virtual root and permissions for that user are removed by the purge process.

Only Global Mailbox administrators can add user permissions.

About this task

To add user permissions:

Procedure

  1. From the User Explorer page, select an application in the Explore by Application pane.
  2. Click the Find a User tab.
  3. Type the name of the user in the User field.
  4. Select a user from the list of matching names.
    When a user is selected, the table displays their existing user permissions.
  5. Click Add Permissions.
  6. In the Add User Permissions wizard, select at least one mailbox that you want to grant permissions to.
    You can select and move multiple mailboxes with the active arrows, or by dragging the selected mailboxes from All Mailboxes to Selected Mailboxes.
  7. Select the user permission check boxes for the permissions that you want to set for the user. Click Select all to grant all possible user permissions to a user, or click Deselect all to clear all selected permissions.
    You can set application-specific permissions if they are supported by the application.
    Restriction: User permissions are overwritten for any mailbox in which the user already has permissions. By confirming your changes, you are accepting changes to any existing user permissions.