Viewing message properties

Global Mailbox administrators can view additional message properties from the Global Mailbox management tool for each Global Mailbox message. A Global Mailbox administrator might want to view message properties to troubleshoot a message transfer or to verify information about the processing application.

Before you begin

To view message properties, you must have the View permission for the mailbox that contains the message that you want to view. Global Mailbox administrators can view message properties for all messages because they have all mailbox permissions.

Additional properties for the message processing application are generated for every message that is processed by Sterling B2B Integrator.

Restriction: Additional properties for the processing applications are available only for the following list of protocols, services, and adapters with myFileGateway:
Protocols
  • Connect:Direct®
  • FTP
  • SFTP
Services and adapters
  • Connect:Direct server adapter
  • FTP server adapter
  • SFTP server adapter
  • Mailbox Add service

About this task

To view additional message properties:

Procedure

  1. From the Mailbox Explorer page, select a mailbox from the mailbox navigation tree.
  2. Select the Messages tab.
  3. Select the message Name of the message that you want to view.
    You can view General, Extraction Criteria, Additional Properties, and Events information in the message properties dialog box.
  4. Optional: Click the General tab.
    The following list of general message properties is displayed for the message that you selected:
    Message Information
    Message Name
    The name of the message.
    Payload Size
    Defines the file size of the payload in the appropriate unit of bytes.
    Mailbox
    The name of the mailbox, which contains the message.
    Creator
    The creator of the message.
    Dates
    Creation Date
    The date and time that the message was created, displayed in your timezone.
    Last Modified
    The date and time that the message was most recently modified, displayed in your timezone.
    Last Extracted
    The date and time the message was most recently extracted, displayed in your timezone.
    Identifiers
    Message ID
    Identification for the message, which is assigned by the Global Mailbox system.
    Payload ID
    Identification for the message payload, which is assigned by the Global Mailbox system.
    Correlation ID
    An identifier that you can use to monitor files that are transferred through various systems in your B2B environment.
  5. Optional: Click the Extraction Criteria tab.
    The extraction criteria is displayed that is associated with the message that you selected:
    Completed Extractions to Date
    The total number of message extractions.
    Extractions in Progress
    The total number of messages that are in the process of being extracted.
    Last Extracted Date
    The date of the most recent message extraction.
    Payload Available Date
    The date that the payload is last available to be extracted.
    Extraction Rule
    The type of extraction criteria for the message:
    Extract Until Deleted
    No extraction criteria is specified for the message. The message can be extracted until it is deleted. There is no limit to the number of extractions for the message before the message is deleted.
    Extraction Count
    A specified number of extractions that are allowed for a message.
    Extract Until Date
    A specified date. There is no limit to the number of extractions for the message before the Extract Until Deleted date.
    Remaining Extractions
    The number of remaining extractions for a message.
    Restriction: Remaining Extractions is displayed only if the Extraction Count extraction rule is selected.
    Extract Until Date
    A specified date. The message cannot be extracted after the date specified for Extract Until Date.
    Restriction: Extract Until Date is displayed only if the Extract Until Date extraction rule is selected.
  6. Optional: Click the Application Properties tab.
    The appropriate information is displayed for the processing application of the message that you selected. The application properties that are available is determined by the protocol, service, or adapter, which was used to transfer the message:
    Trading Partner
    The name of the producer trading partner.
    SessionID
    The Sterling B2B Integrator communication session ID.
    TransferID
    The Sterling B2B Integrator file transfer ID for the communication session during which the message file transfer occurred.
    WorkFlowID
    The Sterling B2B Integrator workflow ID.
    StepID
    The Sterling B2B Integrator step ID for the step in the workflow that created the message.
    Secure
    Identifies whether the message is encrypted, or the message was sent by a protocol that uses SSL. Valid values are True and False.
    ClientIP
    The Internet Protocol address that is used by the producer trading partner.
  7. Optional: Click the Events tab.
    A list of all events for the message is displayed. The following information is provided for all events:
    Date
    The date that the event was generated.
    Status
    The processing status of the event.
    Processing data center
    The processing data center for the event.