Viewing messages

By viewing all messages for a Global Mailbox, you can verify the extraction criteria for a message and the date that a message was last extracted.

About this task

Global Mailbox administrators can view all messages in all mailboxes with the Global Mailbox management tool.

To view all messages for a mailbox:

Procedure

  1. Log in to the Global Mailbox management tool with your user name and password.
  2. From the Mailbox Explorer page, select a mailbox from the mailbox navigation pane.
    All mailbox messages are displayed on the Messages tab. The following list of information is provided for each message:
    Name
    The name of the message.
    Payload Size
    Defines the file size of the payload in the appropriate unit of bytes.
    Created
    Date and time that the message was created.
    Last Extracted Date
    The date of the most recent message extraction.
    Extractions To Date
    The total number of message extractions.
    Extraction Rule
    The type of extraction criteria for the message:
    Extract Until Deleted
    No extraction criteria is specified for the message. The message can be extracted until it is deleted. There is no limit to the number of extractions for the message before the message is deleted.
    Extraction Count
    A specified number of extractions that are allowed for a message.
    Extract Until Date
    A specified date. There is no limit to the number of extractions for the message before the date specified for Extract Until Date.
    Tip: You can filter all messages in this mailbox by message name with the Filter field. Type the beginning of the message name in the Filter field to filter all mailbox messages that begin with the text that you enter.