Uninstalling Global Mailbox

If you have installed Cassandra, ZooKeeper, and Global Mailbox on a single system and want to uninstall them, you must not use the uninstallAll option. You must uninstall Cassandra, ZooKeeper, and Global Mailbox by using certain manual steps.

Before you begin

Ensure all Cassandra and ZooKeeper nodes are up and running.

About this task

When you use the uninstallAll option, Cassandra and ZooKeeper that are installed on the same system as Global Mailbox are uninstalled before Global Mailbox. To uninstall Global Mailbox, a query is sent to Cassandra. However, because Cassandra is already uninstalled, an error occurs, and the Global Mailbox uninstall fails. You must therefore uninstall Global Mailbox, Cassandra, and ZooKeeper in a certain order.

Procedure

To uninstall Global Mailbox, complete the following steps:

  1. Uninstall Global Mailbox and if required Sterling B2B Integrator.
  2. Stop the Cassandra and ZooKeeper services.
  3. Uninstall the Global Mailbox Prerequisites.

Results

Global Mailbox, ZooKeeper, and Cassandra are uninstalled in the correct order.