Create a Shared Mailbox

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About this task

To create a shared mailbox:

Procedure

  1. From the Deployment menu, select Mailboxes > Configuration.
  2. In the Create section, click Go!
  3. On the Mailbox: Name page, select the parent mailbox in which the mailbox you are creating will be embedded. You can type a partial name in the Filter by Name field and click the filter button for a filtered list. The root mailbox is denoted by a slash (/).
  4. In the Name field, type a name for the mailbox you want to create. This name is used to identify the mailbox in the application.
  5. In the Description field, type a short description for the mailbox. Use this field to describe the mailbox. This is a required field. This field is not used by any other resource in the system.
  6. In the Mailbox Type field, select Shared as the type of the mailbox you want to create from the following options:
    • Regular (Default)
    • Shared
    • Linked
    When creating linked sub-mailboxes, the available shared sub-mailboxes will be restricted to those belonging to its parent's shared mailbox.
  7. Click Next.
  8. OIn the Assign Groups page, use the arrows to add the groups to the Selected Groups list and click Next.
    All groups in the Selected Groups list will have permissions on this mailbox. Click the first double arrow to add all available groups to the Selected Groups list. You can type a partial group name in the Filter by Name field and click the filter button for a filtered list. No groups are required. Groups can be added from the Accounts menu.
  9. Use the arrows to add users to the Selected Users list and click Next. All users in the Selected Users list will have permissions on this mailbox. Click the double arrow to add all available users to the Selected Users list. You can type a partial user name in the Filter by ID field and click the filter button for a filtered list. No users are required. Users can be added from the Accounts menu.
  10. On the Confirm page, verify your mailbox configuration and click Finish.