Search for Messages

Mailbox enables you to search all mailboxes for messages. Criteria you can search on include: mailbox, message name pattern, from date and time, to date and time, processing status, and message ID.

About this task

Use the following procedure to perform a search:

Procedure

  1. From the Deployment menu, select Mailboxes > Messages.
  2. On the Message Management page, specify the criteria you want to search on and click Go! The default for all fields is All. You can type a partial name of a mailbox and click the filter button to filter by name and shorten the list.
  3. A list of matching messages opens. The following table describes the content of each column:
    Column Title Description

    Select

    Contains the icon for editing a message.

    Name

    Message name. Displayed as hyperlink by default.
    Note:

    If the Extractable Count = 0, the hyperlink does not open the message.

    To remove the hyperlink and display the message name as text, see Display Message Name as Text.

    ID

    Message ID assigned by the mailbox.

    Created

    Date and time the message was created.

    Size

    Size of the message in KB.

    Mailbox

    Mailbox location of the message.

    Extract Policy

    Extraction policy associated with the account.

    Policy Value

    Value associated with the Extract Policy.

    Locked by BP

    Indicates the business process that has the message locked, if any.