Viewing route information

The Search Results tab provides the Arrived Files that meet the criteria specified for your search.

About this task

To view the detailed route information:

Procedure

  1. Sort the results by clicking on the header of any column. Click again to change from ascending to descending order.
  2. Under Arrived Files, click in the row of the file you are interested in. Arrived file events are displayed in the right pane, with the time and description. Select the hyperlinks within the description to view more information about any event. Error events are displayed in red.
  3. Click in the row of an event you are interested in to get details about the event.
  4. To view routing channel template details, select the routing channel, right-click, select View associated template.
    Note: If the template has been edited or deleted after the route executed, the details are no longer available. A message is displayed:
    The instance of the template you are trying to view is no longer available.
  5. Sort the results by clicking on the header of any column. Click again to change from ascending to descending order.