Viewing file activity

You can view activity status information for the last hour, day, and week.

Procedure

  1. From the main menu, select Tools > Activity Snapshot.
  2. A new window opens. While this window is open, you cannot perform other actions in Sterling File Gateway. Clicking on any of the numbers on the screen opens the Arrived File search results page.
    Note: The system will not time out while the Activity Snapshot is running. You should not leave it unattended.
    Metrics for the following activities are displayed for the last day, hour, or week:
    • Total Arrived Files - Arrived Files are the files that arrive from a producer. This is the total number of arrived files that completed in the specified time period. These are Producer files. For example, a Zip file containing 532 files only counts as one file. Click on this number to display a list of this set of arrived files. If new activity occurs between the snapshot display and the click, the list includes the new arrived files.
    • Total Payloads - Payloads are either the arrived files (if non-container type) or files found inside a container type. This is the number of payloads found within completed arrived files. Click on this number to display a list of this set of arrived files they originated from.
    • Unidentified Files - This is the number of arrived files that failed because no routing channel could be identified for any of their payloads.
    • Successfully Routed - This is the number of payloads that were successfully routed. Click on this number to display a list of arrived files they originated from.
    • New Failures - This is the number of payloads that failed to route for any reason other than total route identification failure. Excludes reviewed failures. Click on this number to display a list of arrived files they originated from.
    • Reviewed Failures - This is the number of payloads that failed to route for any reason other than total route identification failure. Includes only reviewed failures. Click on this number to display a list of arrived files they originated from.
  3. Click on Total in-flight to see a list of files currently being processed. These are arrived producer files that have not yet moved to a completed state.
  4. Click on an item in the returned list to request the details about a route.
  5. To view details, close the Activity Snapshot window.