Replaying files

Replay successful or failed routes to have one or more files transferred again from the beginning. When a file is replayed, all the route processing is repeated. You can select files to replay, or replay all files in the list.

About this task

Restriction: Requires Sterling File Gateway Version 2.2.5 or later.

To replay a route:

Procedure

  1. Use either Basic Search or Advanced Search. From the Search Criteria tab, enter the criteria for the file or files you want to replay.
  2. Click Find to initiate the search.
    Remember: After activity is purged, it is no longer available in the system and is not found in a search that matches the criteria for it. You cannot replay messages that are purged.
  3. To replay all files matching the search criteria:
    1. Click Replay All.
    2. In the Replay Arrived File pop-up, you must add a comment about the replay. This field is mandatory. Up to 255 characters are allowed.
    3. Click Replay.
    All files matching the search criteria, not just the ones displayed or selected, are replayed.

    Skip the remaining steps.

  4. To replay only selected files, on the Arrived File tab, select one or more files to replay.
    • To select a file, click the check box in the first column to display a check mark.
    • To select all files, click the Header check box at the top of the column. All selected files display a check mark in the first column.

    The Header check box displays one of the following values depending on file selections:

    Checked
    All the files are selected
    Unchecked
    No files are selected
    Filled
    Some, but not all, of the files are selected

    If only one file is selected, the Arrived File Events will be displayed and Route and Delivery tabs will be available.

  5. Click Replay. In the Replay Arrived File pop-up:
    1. If only one file was selected, you can enter a new name to rename the file for the replay. Do not use the following characters: !%*?<>"/\|:..
    2. You must add a comment about the replay. This field is mandatory. Up to 255 characters are allowed.
      Note: If you are assigned to the File Gateway Admin With No Replay All Permission User Group, then the system does not display Replay All in the Sterling File Gateway interface.
    3. Click Replay.

Results

The selected files are replayed and added to the list of arrived files, with a special icon to indicate it is a replay.

(V2.2.6 or later) The original file is also updated with a different icon to indicate it failed and needed to be replayed. The file details of the original file contains a link to the replayed file.

If only a single file was selected for replay, it is replayed when you click Replay.

If multiple files were selected for replay, or if you chose Replay All, the files are marked for replay and the actual replay occurs the next time the FileGatewayReroute business process runs. By default, the FileGatewayReroute business process runs every five minutes.

You can replay a route any number of times. When you replay a route, the reviewed box is automatically checked. Right-click and select Mark as Not Reviewed to remove the check.

Restriction: If an EBICS transaction is replayed, the replayed activity is not noted as being an EBICS transaction, because the EBICS translation activity does not take place in the replay.