Tracking AS2 Documents

Sterling B2B Integrator provides information about inbound and outbound documents and any designated outbound documents that cannot be processed because of an error. Viewing the information about documents can help you determine if further action is necessary.

The Current Documents feature offers the following benefits:
  • You can monitor document processing to ensure documents are processing successfully, and take corrective action if necessary.
  • If a problem document is noted, you can view document details with one click to see what happened.
  • By default, the page is automatically refreshed every minute for the most current information.
  • You can change the number of documents displayed per page, change the name of the document displayed to something more meaningful—for example, document type—and enable detailed document tracking.
To access Current Documents, go to Business Processes > Current Documents. The following information is available on the Current Documents page:
  • Up to a week of processed documents is displayed. To view documents older than one week, use the Advanced Search > Documents feature.
  • Documents are generally listed in the order received, with the most current documents at the top.
  • Select Automatically refresh every minute to get current information. Deselect this option to disable the automatic refresh.
  • Last update date and time displays when the page was last refreshed.
Note: To modify file locations, see Editing Trading Partner Information.

To track documents:

Field Name Description

Status

Green or red traffic light indicates the processing status of the document:
  • Green status indicates no errors or warnings occurred during processing.
  • Red status indicates errors or warnings were encountered during processing.

Document

Name of the document processed. This can be changed in the business process so that a meaningful name will appear instead of the default. Most pre-configured business processes already have the document name established. Click the document name to view the contents.

Note: You can change the meta data for your service to display a more meaningful document name, such as the document type, in Current Documents instead of the default name. The default display is the Body Name, if available, otherwise it is the document ID. Some services, such as EDI documents (EDIFACT, for example), are already configured to display the document type.

Contents will not be viewable if encrypted or obscured.

Proc. ID

Processing ID assigned by Sterling B2B Integrator as an identification number. Click the Processing ID to view Business Process Details.

Sender ID

ID of the document sender as found in the document. If no ID is found, Sender ID is None.

Receiver ID

ID of the document receiver as found in the document. If no ID is found, Receiver ID is None.

Correlations

Click the Correlations icon to view document correlations.

Details

If document tracking is enabled at the business process level, you can view the document history by clicking on Details from the Current Documents page.